for vendor shops + employers · in private build

Submit a call. Get a crew.

One booking page, one workflow, one receipt. Whether you run a vendor bench or you’re hiring from the local — Dispatch is the surface in between.

for vendor shops + freelance benches

Your bench, your queue.

bench · 34 freelancers · 8 calls active

dispatching

1incoming

  • National promoter · 4 a1, Sat
  • Regional promoter · 2 carp, fri pm
  • Promoter X · keynote
  • callback · producer J

2bench · ranked

  • 1M. ChenA114daudio
  • 2P. RiveraA118d
  • 3J. SinghA29d
  • 4L. ColeCarp22dETCP
  • 5K. TanA126d
  • + 29 more · sorted by reliability → last-dispatched → skill match

3rate · per crew

base · $48/hrETCP · +$3OT after 10

4settlement

auto-generates per-call invoice + per-freelancer payable

settle this call →

1

Incoming requests

Email, text, booking page, voicemail. The TD parses inbound, classifies by skill, queues for the dispatcher.

2

Your bench, ranked

No CBA, no tier hierarchy by default. Configure your own ranking: reliability, last-dispatched, skills match, geographic proximity. Same audit log either way.

3

Rate per crew

You set the rates. Per crew, per gig type, per cert. The system computes the line item; you verify.

4

Settlement

Per-call invoice, per-freelancer payable. Auto-generated from day-worked records. No spreadsheet cross-check.

vendor vs union flow

What’s different.

No tier-aware ranking by default

Configure your own: reliability, last-dispatched, skill match, geographic proximity. Whatever your shop actually uses.

No CBA-bound premium math

You set rates and rules per crew or gig type. The math runs against your rate card, not a collective agreement.

Same audit log

Every decision stamped. Every override has a required reason. Same paper trail that defends a union grievance defends a freelancer dispute.

Same TD, scoped to your shop

AI TD reads your shop's corpus — past calls, gear lists, post-mortems. Your data, your context, your dispatcher's brain on a faster clock.

brokerage layer

When you don’t have the crew, the call still gets filled.

If your bench can’t cover a call, Dispatch can route the request to partner vendor shops or the local that covers the jurisdiction. The call gets filled. The routing is documented. The relationship is visible. You stay in the loop on the outcome.

your bench · example view

Your bench, in motion.

volume

314

calls dispatched · this quarter

891

days on call · this quarter

2.8 avg days per call

34

freelancers worked · unique

26.2 avg days each

bench utilization

utilization (days dispatched ÷ available)

active days73%
available, unbooked27%

top performers · days worked

MC
58
PR
49
KT
46
LC
42
JS
37

acceptance rate · distribution

office speed

12 min

office turnaround · avg

31 min

crew confirmation · avg

84%

repeat-client rebook · 90 days

brokerage

7

calls routed to partners · this quarter

routing log audit-ready

100%

filled without spreadsheet cross-check

was ~60% pre-Dispatch

4 min

settlement time per shift

↓ from 18 min/shift baseline

baseline comparison · before dispatch vs now

Office turnaround

45 min12 min

↓ 73%

Filled without spreadsheet check

~60%100%

↑ all calls

Settlement per shift

18 min4 min

↓ 78%

for producers + employers

Submit a show in 90 seconds.

book a crew · your local’s public page

Show name

Foundation gala

Venue

Arts center · Forum

Dates

Fri Oct 17 – Sat Oct 18

Crew

6 stagehand · 2 audio · 1 head carp

Special

ETCP rigger required (truss load)

TD parsed

2-day install · 9 crew · ETCP required day 1 only · gala seating 1,800 · 5am call recommended (loading-dock window).

no login · BA reviews on the other side

The public booking page sits at a URL your shop or local owns. Producers fill the form (or paste a freeform call sheet — AI TD parses it). The dispatcher reviews on the other side. Every submission becomes a receipt — for the producer, for the dispatcher, and for the audit log.

  • Auto-classification from a pasted call sheet
  • Pre-fill from your last show with this org
  • Submission timestamp + email confirmation
  • Dispatcher response with offer status

returning employer

Last year’s gala lives here.

Pre-filled show templates

Every prior call is saved. Next year’s gala starts from last year’s configuration. One click to re-book.

History with this org

Crew you've worked with. Calls that ran clean. Calls that didn’t. The TD has read every post-mortem.

Rate visibility (when granted)

If the org opts in, you see rate ranges they typically run. Negotiation with information, not against it.

One-click re-book

The submit button on a re-booked configuration is one tap. The BA gets a fully-typed request with the prior-year context attached.

your history · example view

What you’ve worked, remembered.

overview

14

calls placed · in 3 years

89

days booked · total

18 min

avg office turnaround on your requests

per-show recall · timeline

  • Oct 2025

    Foundation gala

    9 crew · 2-day install

    14 min
  • Mar 2025

    Tech keynote · day-of

    22 crew · 1-day

    9 min
  • Sep 2024

    Foundation gala

    9 crew · 2-day install

    21 min
  • Jul 2024

    Music festival · stage carp

    14 crew · 4-day run

    34 min
  • Sep 2023

    Foundation gala

    8 crew · 2-day install

    40 min

the pattern

Your gala has run year over year. The 2025 office turnaround was 14 minutes — down from 40 minutes in 2023 (pre-Dispatch). One-click re-book of next year’s configuration is live and waiting on your dashboard.

honest limits

What Dispatch does not do.

No payments layer

Dispatch doesn't process money between you and the org. Booking, fulfillment, audit only.

No contract layer

Doesn't replace your contract with the org. Your master agreement stays where it lives.

No invoicing for you

Vendor shops settle through Dispatch; producer-side invoicing stays in your accounting system.

pricing

Vendor shops pay. Employers don’t.

  • Vendor shops: flat monthly, tiered by bench size. Design partners pay nothing during the prototype phase.
  • Producers + employers submitting calls into someone else’s Dispatch system: free. The shop or local that hosts the booking page covers the cost.

every action trains the TD

The longer Dispatch runs in your operation, the more it knows about your operation specifically. Override rate drops as the TD learns your patterns. Answer quality climbs as the corpus deepens.

How the TD learns

running a shop?

Book a vendor walkthrough.

30 minutes. Your bench, your rate card, your gig pipeline. We show what the queue looks like with your data.

hiring crew?

Try the booking page demo.

90 seconds. Walk through what submitting a show looks like on the public-facing side — what the producer sees, what the BA gets, how AI TD parses freeform input.